Should you need help, the game administrators can usually be contacted using IRC.

Since administrators are busy in their real life (yes, they have real work, family, kids, cats, dogs and whatever etc etc...) and work for the game for free when they find time, it is possible that you have to wait a while before you reach them.

To reach them, use an IRC client of your choice, connect to Undernet network, and go in #staxadmin channel. You can also find players that will surely be able to help you in #prophets channel.

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